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Ep 48: Gratitude

Gratitude is something we should all practice every day. Feeling appreciated is important to everyone.

But I’m amazed how little gratitude clients can show to VAs… and conversely, how little VAs can show for clients!

© Lyn Prowse-Bishop – The Virtual Business Show

Ep 47: Audio Transcription

So… you want to be a transcriptionist because – well, you can type! Isn’t it the same thing? No … it most certainly isn’t! And clients – a typist is not the same thing as a transcriptionist!

In this episode I run through some of the basic skills you need to have if you want to be a transcriptionist, and give clients some tips on what to look for in a professional service provider, and what affects the cost of transcription.

© Lyn Prowse-Bishop – The Virtual Business Show

Ep 46: 20 Things I’ve Learned in 20 Years – Pt 2

On the 28th February 2020 I will have been in practice as a virtual assistant for 20 years. In this 2-part podcast I’d like to share with you 20 things I have learned in that 20 years being in business as a VA!

In this episode I cover 11 through 20 of the 20 things I’ve learned after 20 years in business.

You’ll find other episodes referred to in this podcast in the Show Archive.

Did you miss part 1? Find it here.

© Lyn Prowse-Bishop – The Virtual Business Show

Ep 45: 20 Things I’ve Learned in 20 Years – Pt 1

On the 28th February 2020 I will have been in practice as a virtual assistant for 20 years. In this 2-part podcast I’d like to share with you 20 things I have learned in that 20 years being in business as a VA!

This episode covers the first ten.

You’ll find other episodes referred to in this podcast in the Show Archive. I refer to Kathie Thomas’s excellent article in this episode and you can find it linked below:

Kathie Thomas – Not Everyone Can be a VA

Part 2 – where I share the second lot of ten things I’ve learned – will be available 28th February!

© Lyn Prowse-Bishop – The Virtual Business Show

Ep 44: Offshore Freelancers: Thoughts for Our Colleagues

I assume that many of our offshore colleagues want to be a VA for the same reasons we all do: freedom to work when we like, be our own boss, autonomy, travel, childcare or elder care needs, disability. 

Part 3 of our Offshore Freelancers series focuses on our offshore colleagues offering tips on things to consider – primary amongst them understanding what a VA actually is!

© Lyn Prowse-Bishop – The Virtual Business Show

(Image: kiwiqa.com)

Reference Links:

History of the VA Industry

Ep 41: Offshore Freelancers – Part 1

Ep 42: Offshore Freelancers – Part 2

Professional Virtual Assistants – Philippines

Rochefel Rivera – YouTube

Should Cost of Living Count

Worth v Value

No, Not Everyone Can Be a VA – Kathie Thomas

Ep 38: Worth v Value

As globalisation makes it easier for clients to connect with service providers outside their home countries, today’s VA really needs to work smarter to attract those clients, and taking a look at their perceived “worth” and then focusing on client needs is a good place to start. Provide value and your worth will increase.

Referenced shows:

Let’s Talk About Rates

VA Trainers – Do Your Homework

What Do I Charge?

© Lyn Prowse-Bishop – The Virtual Business Show

Ep 37: Let’s Talk About Rates Baby

There are always lots of discussions around rates in the VA industry. How to charge. What to charge. Charging enough. Not enough.

In this podcast I cover some recent discussions around rates, things to think about when setting your rate, and whether your experience in an office and your location need to be taken into account.

I also mention Nina Feldman’s handy pricing worksheet during the show, which you can find here:

Pricing Worksheet

 

© Lyn Prowse-Bishop – The Virtual Business Show

Ep 36: VA Training – Do Your Homework

Previously I’ve said that I didn’t think it was necessary for VAs to have training – however with the evolution of the VA industry and so many new VAs coming from little to no experience in an office or admin environment, and others straight from school, getting training in running a business, or a specialist niche area, is probably advisable for some. However, not all trainers are alike. You have to do your homework and ensure you’re getting what you pay for! Do your research and ensure your trainer knows what they’re talking about! Check their background and credentials before you part with your money.

Remember: the VA industry is unregulated and there is no over-arching regulating/certifying body … therefore NO training can be “certified”. Getting a certificate at the end of a training isn’t the same as that training being certified. The articles I mention in the podcast are linked below:

I also include reference to what I consider legitimate, valuable trainers and organisations.  I’ve included links to those below:

For specialist Author and Speaker Assistant training visit here.

This should be plenty to get you on the road to a successful VA practice!

History of the VA Industry infographic – find it here.

© Lyn Prowse-Bishop – The Virtual Business Show

Ep 35: The Evolution of the VA Industry

The VA industry has been going since the early 1980s! Since I began my VA journey back in 2000, the industry has certainly evolved and changed significantly. Back then we had a fledgling industry forged primarily by women who had come from years working in administration, secretarial, PA or EA roles, whereas now there are many types of VA. This means that clients need to be clear on what they’re looking for to ensure they partner with the right VA.

 

I mention Julie Hoflin’s (Your Versatile VA in British Columbia) infographic in the podcast which highlights the difference between what she terms Offshoring (‘the tasker’), Outsourcing (‘the side hustle’) and Contracting (‘the professional’). You can find it here.

 

© Lyn Prowse-Bishop – The Virtual Business Show

Most people don't get started because of fear

Ep 34: How I Got Started

Recently a question was asked on a group I belong to, “What’s your reason for not starting your business?” The primary reason for most people not getting started was fear: of failure; not being successful; not being good enough.

Here I share how I started my business back in February 2000 in the hope it will help others get the courage they need. Back then, VAs really were a completely novel concept here (especially in Queensland) (and not confused with offshore call centres), when we didn’t have 99% of the apps and technologies available today, and when we were operating on dial up internet. {gasp!}

 

Resources:

Some of the organisations I mention in the podcast no longer exist. Here’s one to consider joining:

VA Directory (A Claytons Secretary) – including VA Trainer

VA Classroom – if you’re after specific training

Podcast: Five Tips for Starting Your VA Practice

 

© Lyn Prowse-Bishop – The Virtual Business Show